The ideal candidate should be able to perform the following: - Assist in the development of essential and strategic partnerships, involving the preparation of proposals and pitches. - Assist in content creation to attract and engage audiences (eg. writing copy for web pages, help centre articles, etc.). - Support and fine-tune the onboarding process of new partners and customers. - Support the engagement process with customers, soliciting feedback and ensuring satisfaction. - Support the Platform Product team to quickly problem solve the challenges being faced by partners. - Provide input to the Platform Product team to design and develop new product features, based on the needs of partners. - Assist in liaising with developers to discuss feedback and build the product roadmap. - Assist with the brainstorming and creation of marketing and communications materials.
- Relevant undergraduate degree or formal qualification in Business, Marketing, Communications, Journalism, Psychology, or any relevant field. - Business-minded with a user-centric approach. - Strong trend and market research skills. - Savvy with G-suite and design software (eg. Canva, Photoshop), with creative flair and an eye for detail. - Possesses a knack for research and internet navigation skills - Additional advantages: knowledge of Figma, Airtable, Intercom software. - Excited about working at the intersection of tech and social impact. - Able to work independently with a high degree of initiative. - Excellent time management and organizational skills. - Strong written & verbal communication skills. - Empathy and listening skills. Overall, we're hoping that you are stout and undaunted at effectively dealing with ad-hoc challenges, composed in pressing situations, be flexible with last-minute changes, and still rock a positive attitude throughout your journey as a changemaker!